PUBLIC OFFER AGREEMENT

on the Provision of Additional Learning Services

1. GENERAL PROVISIONS

1.1. This agreement (hereinafter referred to as the Agreement) is an official offer (public offer) of the Individual entrepreneur Tazhibayeva D.A., certificate of state registration No. 0820465, IIN 69071440081, acting in her own interests, as well as in the interests of Equation training institute LLC, license No. 1279472, hereinafter referred to as the Contractor.

1.2. Any natural or legal person who has visited the site https://mathacademyequation.com accepting the terms of this Agreement for additional training by affixing an appropriate mark on the website, or signing this Agreement personally, acquires the status of the Customer under this Agreement, and the Contractor and the Customer will jointly be referred to as the Parties to this agreement.

1.3. Acceptance of the terms of this offer agreement is the fact of payment for services and acceptance of the Privacy Policy in accordance with the terms of the Agreement. The acceptance of the Agreement indicates that the Customer has carefully studied the terms of the Agreementand accepts them in full, without any exceptions or reservations.

2. TERMINOLOGY

"Services" are remote or in-person classes in the field of mathematical disciplines conducted by the Contractor for the Listener. Remote classes are conducted through electronic video and voice communication channels using the Internet, whereas in-person classes are conducted with the participation of a Teacher and a Listener at the Contractor’s location. The format for the provision of services is chosen by the Customer and is indicated when filling out an application on the Contractor’s website or when applying on paper.

"Lesson" is a remote or in-person lesson assigned and conducted by the Contractor, the duration and content of which is determined by the Package of services chosen by the Customer, aimed at acquiring new and/or training the existing knowledge of the Listener in the field of mathematics.

"Package of services" is a set of services paid for by the Customer according to the selected tariff.

"Customer" is any natural person conforming to clause 9.1. of this Agreement, or a legally capable legal entity intending to receive Services for the Listener.

"Listener" is an individual over 6 years old, the direct recipient of the Services.

"Teacher" is a teacher designated by the Contractor for the personal provision of services under the Agreement.

"Manager" is a contact person appointed by the Contractor to contact on issues related to the execution of the Agreement.

"Schedule" means the time schedule set by the Contractor for the performance of Services under this Agreement.

"Participants in the educational process" – Contractor, Customers, Students, Teachers, Managers.

"The location of in-person classes" – the location determined by the Contractor and indicated in the schedule for the corresponding lesson.

3. SUBJECT OF THE AGREEMENT

3.1. In accordance with the terms of this Agreement, the Contractor undertakes to provide Services in the form of distance or in-person learning in mathematical disciplines for the Listener via the Internet or at the location of in-person classes in accordance with the Package of Services chosen by the Customer, and the Customer undertakes to pay for the Contractor's services in a timely manner and in full.

3.2. The content of the Package of Services, as well as each individual lesson, is determined by the Contractor and provides the Customer with the opportunity to familiarize themselves with the contents of the Package of Services until the moment of acceptance of this Agreement.

3.3. Acceptance of the Agreement by the Customer indicates that they have read and agreed with the contents of the Package of Services, the Schedule, other terms of service, received all additional comprehensive information necessary to make a decision on the purchase of the Contractor's services.

3.4. The methodology and format of distance or in-person classes are determined by the Contractor, taking into account the content of the Package of Services chosen by the Customer.

3.5. Stationery, training materials, textbooks, and literature recommended by the Contractor shall be purchased by the Customer independently and at their own expense, except for those indicated by the Contractor as included in the appropriate Package of services.

4. RIGHTS AND OBLIGATIONS OF THE CONTRACTOR

4.1. The Contractor undertakes:

4.1.1. To provide services in accordance with the Package of Services selected and paid for by the Customer, to the extent and within the time limits indicated in the corresponding package.

4.1.2. To ensure the provision of services of appropriate quality, such as through the involvement of teachers with the necessary qualifications, including knowledge and practical skills to provide services.

4.1.3. To inform the Customer in a timely manner about all changes in the content of the Package of Services, including the time of classes, as well as the type of platform used or thelocation of in-person classes.

4.1.4. Not to disclose confidential information and data provided by the Customer about themselves and/or the Listener in connection with the performance of this Agreement, not to disclose or disclose such information (other than publicly available information) to any third party without prior written notification to the Customer. To ensure the confidentiality and safety of the Customer’s/Listener’s personal data, in accordance with the Privacy Policy posted on the Contractor’s website.

4.1.5. When providing Services, to not allow actions, statements, comments against the Listener that offend their feelings, inner dignity, religious, gender, physical characteristics, as well as other personal qualities of the Listener.

4.2. The Contractor has the right to:

4.2.1. Independently choose the platform through which the services are provided and thelocation of in-person classes, form, change, supplement, and otherwise modify the list and Packages of services offered, as well as the time and volume of services provided.

4.2.2. Involve and/or appoint teachers to conduct classes at their discretion in order to timely and efficiently fulfill obligations to provide Services, replace a teacher in the process of providing Services in the event that a previously appointed teacher will not be able to perform their duties to the extent provided by the Package of Services for any reason.

4.2.3. Conduct introductory and periodic testing of Listeners, which allows to determine their initial knowledge, as well as the dynamics of changes in the volume and quality of knowledge in the process of providing Services; recommend the Customer to change the scope and content of services and the Package of services based on the initial indicators or indicators of the dynamics of the Listener's knowledge.

4.2.4. Make audio/video recordings of classes for business purposes, observing the conditions for the preservation of confidential information provided for in this Agreement.

4.2.5. Use the e–mail address, phone number, and other data (hereinafter referred to as contact information) that were received from the Customer to send training and additional materials to the Customer/Listener, as well as to inform the Customer/Listener about the Contractor's activities, the course of rendering services under this Agreement, information about additional services, promotions, and new products of the Contractor. In the absence of a written refusal by the Customer to receive such materials sent to the Contractor, the consent to receive this type of materials is considered confirmed simultaneously with acceptance of this Agreement. In cases where the Customer/Listener changes their contact details without notifying the Contractor, theContractor has the right to consider all additional and training materials, as well as information intended for the Customer/Listener, sent according to the contact information previously provided to the Contractor as delivered (transferred) to the Customer/Listener in an appropriate manner, and the Contractor has the right not to accept the Customer’s/Listener’s claims related to the lack of notification of a change in contact information.

4.2.6. Inform the Customer about the Listener's refusal to receive Services, including expressed in

- a direct refusal made in writing or orally before or during the provision of services;

- skipping Classes included in the Package of services and indicated in the appropriate schedule for the Package of Services,

- refusal to participate in the discussion and / or solution of tasks set during the lesson, refusal or avoidance of homework, verification tests.

4.2.7. Refuse to check homework and additional assignments that are not completed and not provided by the Listener within the time limit set by the teacher.

4.2.8. To demand from the Customer/Listener to preserve confidential information and data provided by the Contractor about themselves and/or the teacher in connection with the execution of this Agreement, as well as the content of training programs, the content of additional and training materials, to not copy, distribute or transfer to third parties such materials, details of training programs, unique methods and methods of providing Services, any personal data of the Contractor's employees and/or related parties, to not disclose such information (other than publicly available information) to any third party without the prior written consent of the Contractor.

4.2.9. When providing Services, require the Customer/Listener to comply with ethical standards, not allow actions, statements, comments regarding Participants in the educational process that offend their feelings, inner dignity, religious, gender, physical characteristics, as well as other personal qualities of the Participants.

4.2.10. Disconnect the Listener from the platform through which the Services are provided, as well as to refuse admission to an offline Lesson in case of violation by the Customer of the terms of the Agreement, violation by the Customer/Listener of the ethical standards specified in paragraph 4.2.9, the standards of conduct entailing the impossibility of proper fulfillment of obligations under the Agreement by the Contractor and/or creating uncomfortable learning conditions for other Listeners. In this case, the obligations of the Contractor under this Agreement will be considered duly fulfilled.

4.2.11. Refuse to conclude an Agreement and provide services to the Customer in case the latter refuses the terms of the Privacy Policy posted on the Contractor's website. Refuse to provide Services to the Customer/Listener who has not paid for selected Services in accordance with the terms of this Agreement.

4.2.11. Demand from the Customer timely and full payment of the cost of Services in accordance with the terms of this Agreement.

4.2.12. Refuse to provide services to the Customer and refuse to extend the Agreement without explaining the reasons for the refusal with compensation to the Customer for the cost of unused Services.

5. RIGHTS AND OBLIGATIONS OF THE CUSTOMER

5.1. The Customer undertakes to:

5.1.1. Familiarize themselves with the terms of Services and their contents on the Contractor's website, accept this Agreement by selecting a Package of Services for the Listener that meets their expectations and making payment according to the invoice issued by the Contractor.

5.1.2. Provide the information and data necessary for the Contractor to fulfill their obligations under this Agreement in the manner provided for in this Agreement.

5.1.3. Ensure the availability of the minimum technical requirements necessary for conducting additional learning specified in clause 6.1. of the Agreement and ensure the settings of the Listener's workplace in accordance with the requirements of clause 6.3. of this Agreement.

5.1.4. Timely and fully pay the Contractor the cost of Services according to the tariff of the selected Package of services no later than 3 (three) calendar days before the start date of the provision of Services determined by the relevant schedule.

5.1.5. Attend all classes within the Package of Services provided by the schedule posted on the Contractor's website.

5.1.6. Ensure that the Listener performs homework in good faith and sends them to the teacher for verification no later than 1 (one) calendar day before the lesson, in the format indicated before or during the provision of Services.

5.1.7. To warn the Contractor about the Listener being unable to attend a lesson in writing by SMS, e-mail or WhatsApp no later than 3 (three) hours before the start of the lesson. In case of non-fulfilment of this condition, the lesson is considered received, no compensation for the lesson is provided.

If this requirement is met, the Listener receives compensation for missed classes by joining another group studying a similar topic, including remotely. The choice of the method of compensation for missed classes is made by the Contractor.

In any case the Listener will be provided with the materials necessary for individual study of the information provided during the missed lesson, as well as for completing practical tasks.

5.1.8. Not to disclose confidential information and other data provided by the Contractor in connection with the performance of this Agreement, not to disclose such facts or information (other than publicly available information) to any third party without the prior written consent of the Contractor.
5.1.9. Inform the Contractor about the change of their/the listener's contact details no later than 3 (three) days from the date of their change. All possible negative consequences of violation of this obligation are borne by the Customer.

5.2. The Customer has the right to:

5.2.1. Require the Contractor to fulfill their obligations in accordance with the terms of this Agreement.

5.2.2. Forsake the learning after payment for Services in case of repeated (more than two times) non-fulfillment by the Contractor of their obligations under this Agreement. If the Customer withdraws from the Contract for the specified reason, the refund amount is calculated in proportion to the number of unused classes.

6. CONDITIONS FOR CONDUCTING CLASSES AND THEIR RESCHEDULING

6.1. For the Contractor to properly perform the distance learning Services provided for in this Agreement and by the Package of Services, the Customer/Listener ensures that the following requirements are met:

6.1.1. Minimum system requirements:

• Operating System: Windows 7/8/8.1/10/11, Mac OS X 10.9, 10.10, 10.11;

• Installed Google Chrome Internet browser of the latest stable user version with auto update enabled;

• RAM: from 2 GB and above, processor: 2 core processor from 1.8GHz;

• The presence of a microphone and a video camera;

• Internet connection from 1 Mbit/sec.

6.1.2. Recommended system requirements:

• Operating System: Windows 8/8.1/10/11, Mac OS X 10.10, 10.11;

• Installed Google Chrome Internet browser of the latest stable user version with auto-update enabled;

• RAM: from 4 GB and above;

• Processor: 2 core processor from 2.2GHz;

• The presence of a microphone and a video camera;

• Internet connection from 35 Mbit/sec.

6.1.3. Workplace setup:

• The Listener is obliged to close all programs that may occupy a large part of the Internet channel (such as file sharing) before the lesson begins;

• At the beginning of the lesson, the Listener must allow access to the microphone and camera when the platform used by the Contractor requests it;

• The Listener's device must allow recording to a virtual disk, as well as a camera scanner or its equivalent for recording practical and homework assignments.

6.2. The Lesson, regardless of format, starts at the scheduled time and cannot be rescheduled or postponed upon individual request. A Listener who joins a learning session later than the scheduled time shall be engaged in the session from the current moment, without distracting the teacher and other listeners. The time of delay is not compensated by additional time, materials on the topic of the lesson are provided to the Listener for self-study and practical tasks.

6.3. The rescheduling or cancellation of classes may be carried out by the Contractor no later than 3 (three) hours before the start time of the lesson provided for in the Schedule. The Contractor shall notify the Customer/Listener about this by sending an appropriate notification. The cancelled lesson is compensated within the period provided for the development of the Package of Services by assigning an additional lesson of at least the duration provided by the main schedule.

6.4. The lesson can also be postponed by the Contractor in case of technical failures that do not allow the lesson to be held in the expected format. If such a circumstance occurs, the Contractorwill conduct an additional lesson within the period provided for the development of the Package of Services. The duration of such an additional lesson shall be at least the same as what isprovided for in the main schedule.

6.5. If the Listener is unable to access the platform or the location of in-person classes at the set start time plus 10 (ten) minutes, they are obliged to immediately contact the Contractor’sManager and inform them of the problem. In the event that the lesson is not received for reasons for which the Contractor is responsible, compensation in the form of an additional lesson may be received by the Customer in accordance with the provisions of clauses 6.3, 6.4 of this Agreement.

6.6. All equipment necessary for the Customer/Listener to receive distance learning Servicesshall be provided by the Customer. The Contractor is not responsible if the Customer who purchased the Package of Services did not ensure the availability of necessary technical means(for example: computer, headphones, camera, etc.), training materials, stationery necessary during the lesson not included by the Contractor in the Package of Services chosen by the Customer by the beginning of classes and/or technical means do not comply with the recommendations specified in clauses 6.1.1, 6.1.2, 6.1.3 of this Agreement.

7. THE COST OF SERVICES AND PAYMENT PROCEDURE

7.1. Payment for Services is made by the Customer in the amount of 100% prepayment no later than 3 (three) business days before the start of the next period of time for the provision of Services provided by the Package of Services and the Schedule for it.

7.2. Payment is made by transferring funds in the amount of the cost of the Package of Services to the Contractor's bank account specified in this Agreement, as well as in another way not prohibited by law. The cost of paying the commission set by the bank for the provision of transfer services is borne by the Customer. The moment of payment is considered to be the receipt of funds to the Contractor's account.

7.3. The Contractor has the right to change the cost of services unilaterally, while the cost of Services already paid by the Customer is not subject to change. The Contractor informs the Customer about changes in the cost of Services provided by posting relevant information on the Contractor's website, and also has the right to send information via messengers, push-up notifications or inform the Customer about it personally, using the information provided by the latter about the Customer’s/Listener’s contact details.

7.4. The Customer is solely responsible for the correctness of the payments made by them.

7.5. The Customer independently pays for all the services of third-party organizations, such as the organization of communications, power supply and others necessary for them to receive the Services of the Contractor.

7.6. In case of early termination of this Agreement on the grounds provided for in this Agreement, the amount to be refunded is calculated in proportion to the number of unused classes.

The Customer can specify the following details for the refund:

• the card number issued by the Customer's bank which is valid at the time of the refund and does not contain any restrictions for making payment transactions;

• BIC, bank account number and full name of the account holder for the account, other details according to the requirements of the servicing bank.

The Contractor is not responsible for the refusal of the banking system participants to transfer funds for any reason beyond the Contractor's control.

7.7. In the event that the Customer/Listener has not received the paid Services within 30 (thirty) calendar days due to the Listener's illness or other valid reasons, the Listener has the right to join the next stream of listeners (group) who have purchased a similar Package of services. In this case, the cost of previously paid services will be accepted by the Contractor as offset for the cost of Services under the new Package, the remaining cost of Services, if any, in this case must be paid by the Customer to the Contractor in accordance with the provisions on the cost and calculations under this Agreement in force at the time of actual receipt of services.

8. RESPONSIBILITY OF THE PARTIES

8.1. The Parties are responsible for non-fulfillment or improper fulfillment of obligations under this Agreement in accordance with the terms of this Agreement and the current legislation of the United Arab Emirates.

8.2. The Parties are not responsible for their complete or partial non-fulfillment of their obligations under this Agreement if such non-fulfillment was the result of force majeure, namely: fire, flood, other natural disasters, military operations, decrees and decisions of state authorities or other events directly impeding the fulfillment of The Agreement by either of the Parties. The proper confirmation of force majeure taking place for the Parties is a certificate issued by the authorized bodies.

8.3. The Contractor is not responsible for non-provision of distance learning Services due to the Customer’s/Listener’s lack of the required software and/or equipment. In case the Customer’s/Listener’s loses the Internet access due to an accident or power outage during a scheduled lesson, the Contractor may consider the possibility of rescheduling the missed remotelesson if the Customer presents a documentary confirmation of force majeure circumstances.

8.4. In case of non-fulfillment or improper fulfillment by the Contractor of their obligations under this Agreement, the Customer has the right to submit to the Contractor a claim for the refund of the funds paid by them. The cost of unused classes is refunded to the Customer.

8.5. In case of a refund to the Customer, if the Customer decides to return to classes later, the cost of the Services will be calculated on the basis of the Contractor's prices valid at the time of resumption of Services. If the Parties agree to keep the balance on the Contractor's account, the cost of classes will not be recalculated when the price changes.

9. ASSURANCES

9.1. The Customer assures the Contractor of the following:

9.1.1. They are of legal age (have reached the age of full legal capacity) in accordance with the legislation of their country and have full contractual capacity.

or 9.1.2. if the Customer is a minor: they have received the legal consent of the parent or legal guardian or trustee to conclude the Agreement.

or 9.1.3. the conclusion and execution of this Agreement by the Customer does not require the consent or approval of any third parties.

9.2. The Contractor has the right at any time to require the Customer to provide information and documents confirming the above assurances about the circumstances, and the Customer undertakes to provide such information and documents within 3 (three) calendar days from the date of the request. In event of of non-provision and/or refusal to provide such information/documents the Contractor has the right to refuse to conclude the Agreement.

9.3. The Customer is fully financially and morally responsible for the accuracy of these assurances. In the event of claims related to or arising from these assurances, the Customer will assume responsibility for the consideration and satisfaction of such claims and willindependently, without involving the Contractor, participate in negotiations, discussions, dispute settlement procedures, litigation, as well as bear the costs of performing such actions, including the services of specialists involved for this purpose.

10. CLAIM PROCEDURE AND JURISDICTION

10.1. All disputes and disagreements arising between the Parties under the Agreement or in connection with it are subject to resolution in the appropriate court at the Contractor's location.

10.2. The Parties have agreed on a mandatory claim procedure for resolving disputes. Prior to filing a claim with the court, the Party is obliged to send a reasonable claim to the other Party at the postal address specified in section 12 of the Agreement or the Contractor's e-mail address. Sending a claim by registered mail or e-mail with confirmation of receipt with an attachment description is mandatory. The claim review period is 15 (fifteen) calendar days from the date of its receipt by the addressee.

11. TERM OF THE AGREEMENT

11.1. This Agreement comes into force from the moment of its Acceptance by the Customer and is valid until the Parties fully fulfill their obligations under the Agreement. In cases when the Contractor needs confirmation in accordance with clause 9.2 of the Agreement, the Agreement comes into force from the date of provision of information/documents provided for in the above mentioned clause.
11.2. The Agreement remains in force in case of changes in the bank/legal address details of the Parties and other changes. The Contractor has the right to transfer the rights and obligations under the Agreement to another person by sending a notification of the change to the Customer's address or marking the notification on its website.

11.3. The Contractor has the right to amend this Agreement or supplement its terms. All changes and additions or the amended and/or supplemented text of the Agreement must be published on the Contractor's website and be available for review by the Customer. The Customer's refusal to fulfill the terms of the Agreement, or violation of its terms due to ignorance of the published changes and/or additions is the responsibility of the Customer.

12. THE CONTRACTOR’S LEGAL ADDRESS AND BANK DETAILS

Company: IP Tazhibayeva D.A.

Address: 27/2 Podgornaya St, Almaty, Republic of Kazakhstan

IIN: 690714400812

Bank: «Kaspi Bank» JSC

KBE: 19

BIC / SWIFT: CASPKZKA

Account number in KZT: KZ23722S000033989198

Account number in USD: KZ36722S000034691632

or

Company: Equation Training Institute L.L.C

Address: 602, Rasis Business Center, Al Barsha 1, Dubai, United Arab Emirates

Bank: National Bank of Ras Al-Khaimah

BIK / SWIFT: NRAKAEAK

Account number (IBAN) in AED: AE560400008323279910901